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Terms & Conditions

West Harbour Rugby Union Football Club Limited
ABN 11 099 077 497

West Harbour Rugby Union Football Club Limited (WHRUFC) may amend the terms and conditions on our website from time to time and any amendments will become effective immediately. Your continued use of this website after amendments constitutes an agreement to abide by and be bound by these terms and conditions.

By accessing, browsing or purchasing any product on our website you agree to all terms, conditions and disclaimers.
WHRUFC merchandise prices are shown in Australian dollars.

GENERAL

Substitution Policy

All WHRUFC merchandise are a guide to the style of our clothing range that will be delivered to the recipient. The product pictures on our website are used as guide only and may not be exactly the same as the final product.

Quality Assurance

Every effort is made to deliver WHRUFC merchandise within the delivery time allowed and in a condition that reflects the high standards set by WHRUFC.

Quality complaints must be received within three days of delivery. A quality complaint is anything to do with an order that was delivered including but not limited to poor quality, missing items, and wrong items and so on. A photo may be requested for confirmation and a quick resolution to quality complaints.

Non delivery complaints must be received within 48hours of the delivery date.

ORDERS

Confirmation of Order 

Once an order has been placed with WHRUFC it is the responsibility of the customer to ensure the details given are correct. This can be done with the summary of the order on payment confirmation. The successful order email sent also becomes a tax invoice for the recipient. In the instance that this email has not been received please call us on (02) 9745 2461 for assistance.